When You Leave Your Holiday House

This useful information tells you what you need to know about leaving your holiday house at the end of your stay:

  • It's very important that you leave no later than the stated check out time of 10.00am, as charges can be made for late checkout. Please read our Terms & Conditions for more information.
  • All waste should be disposed of as requested, including, recycling, food waste and general waste. Any hazardous waste such as batteries should be taken with you for appropriate disposal.
  • All washing up from your stay should be done and put away. It's okay to leave the dishwashers on with your final load.
  • The kitchen table and all kitchen surfaces should be wiped clean.
  • Any spillages made during your stay should be cleaned up.
  • Don’t forget to have a final check of all rooms, including the spa hall, utility, bedrooms, etc. to make sure nothing is left behind.
  • If any furniture has been moved during your stay, it must be returned to its original position (excluding baby and toddler equipment).
  • You don’t need to strip the beds unless this is specifically requested. All towels and robes that you've used can be left in the bathrooms.
  • If anything is damaged during your stay please let Us know in the first instance, rather than leave it till you leave, or after you've left.
  • If you feel there is anything missing or if anything isn't working properly do let Us know - we rely on guests feedback quite a lot in this respect as we don't stay in the properties ourselves. 
  • If there was a key left for you in a key safe or other safe place, please make sure it's put back before you leave.

Shortly after your stay you'll be emailed a link asking you to complete your feedback for the property. We would really appreciate it if you can do this as feedback is invaluable to Us and helps us to make any improvements needed. 

Thank you – enjoy your stay!

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